About shone
(SHOw-n)
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Frequently Asked Questions
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Yes, we ship all over the world. Shipping costs will vary depending on weight and will be added at checkout. Customers will be responsible for any customs charges. We run discounts and promotions all year, so stay tuned for exclusive deals.
Current lead tie on orders is 2 weeks plus delivery time. UK delivery may take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
If you require an order sooner, please contact me and I may be able to fast track your order.
Shone Is always open to custom orders! Whether its for an event, photoshoot or you just have a creative vision, then please get in touch I will be happy to discuss this design with you.
Hand wash only.
The best way to remove marks from the surface of your Shone knitwear is to first try patting and lightly wiping the area with a wash cloth, warm water and a gentle detergent. I would advise a patch test on the inside of the garment before applying any cleaning product on the outside of the knit.
One of the best ways the make your knit bounce back to life is using a steamer. Steaming cleans and freshens your knitwear to keep it healthy. You can also purchase special cleaner to mix with the water in your steamer which refreshes and cleans the knit more than just the steamer on its own.
If you have any questions, queries or custom order requests, then please contact me. I aim to reply to all messages on the same day. You can contact me through our contact form below.